They are not doing business with you because…

Tuesday, August 31, 2010

“The Power of Leadership”

We’ve reached a sad point, at least in America, where as a general population we no longer have great faith in our heroes, we earnestly expect Government officials to be dishonest, Big Business to be unethical and/or glutinous, and Celebrity Athletes to be “on the sauce” or inappropriately “in the sack”.  We’ve been disappointed so much so, that it’s spread like cancer to create a culture of low expectations and distrust.  As is, we reinforce this culture with inaction and resignation for fear of “rocking the boat” any more than it’s already tossing about and falling headlong into some even scarier economic abyss.

And this may well be the greatest opportunity presently available to leaders, professionals, entrepreneurs and business development people right now: the simple act of being trustworthyPerforming as promised in all things may well be a new currency more valuable than any other!

As is, they don’t trust you!  They, and probably you, have been conditioned to low expectations by lousy service, broken promises, weasel clauses in contracts, and crooks at all levels and this is the reason your sales are disappointing.  They are not doing business with you because you have not secured their trust. Sell on Trust, hard, and price will become a non-issue.  Show courageous leadership in this area and your business will soar, IF, of course, you will honor your every commitment and promise and then some without exception.

I trust no one, not even myself.” – Joseph Stalin

Have a great day leading you and then your team!

Shawn
Performance Institute – A Global Leader in Human Capital and Business Development

Russ M. Miller, LLIF – Chairman and CEO

Sunny Hong Zhang – Managing Partner – China

Shawn M. Miller – Managing Partner – USA

P.S.  Your thoughts on our Thoughts are valuable to us and other readers; please post your comments in the Reply box…

Where Great Opportunities Hide

Monday, August 30, 2010

“The Power of Leadership”

The greatest opportunities are often where:

That’s not really the business we’re in.
It’s too much trouble.
It’s not how we’ve always done things.
It will require additional work.
It will mean doing things differently than we do now.

Making good entrepreneurial decisions about opportunities isn’t easy, or simple, and it shouldn’t be.  But it’s amazing how many organizations are prevented from moving forward because opportunity does not fit nicely in the little box of ‘the way things work around here.’

I understand that it’s generally easier to get into something than it is to get out, see that every day, and I place a great deal of value on knowing when to say “No.”  But the key is to be very clear and ask a lot of good questions about why you are deciding as you are.  Because if it is revealed that you are saying “No” merely because the thing doesn’t fit nicely with the stuff you already have in your space, you’ve got to question yourself, hard!

A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” – Winston Churchill

Have a great day!

Shawn
Performance Institute – A Global Leader in Human Capital and Business Development

Russ M. Miller, LLIF – Chairman and CEO

Sunny Hong Zhang – Managing Partner – China

Shawn M. Miller – Managing Partner – USA

P.S.  Your thoughts on our Thoughts are valuable to us and other readers; please post your comments in the Reply box…

Why do we write the Thought of the Day?

Russ Miller comments on the origin of the "Thought of the Day" and the Business Management and Leadership Development training activities of Performance Institute.